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SuperManila FAQs

Attending SuperManila

Q: Where will SuperManila Comic Con be held?

A: SuperManila Comic Con 2024 will be happening on September 7 to 8, 2024 at The Space at One Ayala, Makati City. We hope to see you there!

Q: How do I get to One Ayala?

A: One Ayala is a major transport hub in Makati City. It is located at the corner of Ayala Avenue, and EDSA. It caters to southbound buses, EDSA Bus Carousel, and P2P buses. The One Ayala Terminal is home to UV Express vans, PUVs, jeepneys, and conveniently links to MRT-3 at the MRT Ayala Station.

Q: Where is The Space located in One Ayala?

A: The Space is located on the 5th floor. You can take an elevator up to the event hall entrance from the basement parking lot.

Q: Where do I park my car?

A: There are parking areas available at One Ayala and the nearby vicinity. However, parking spaces are limited and subject to availability. We encourage attendees to consider carpooling or using public transportation to minimize traffic congestion.

Q: What are the event hours?

A: 10:00 AM to 7:00 PM

Q: Is the venue wheelchair accessible?

A: Yes, the venue is wheelchair accessible. One Ayala has elevators and escalators, ramps, and bathroom provisions for PWDs.

Q: Can I bring my dog to the event?

A: Unfortunately, pets are not allowed at the event.

Q: I will be traveling to Manila for this event. What is the nearest airport to the convention area?

A: Ninoy Aquino International Airport (MNL) is the main international airport serving Metro Manila. From the airport terminal, you can take a taxi, Grab car to One Ayala. P2P Bus is also available for passengers traveling from One Ayala to the airport. 

Q: Does SuperManila have any nearby hotel partners for my stay in Manila?

A: Please check out the nearby hotels, including Ascott Makati, Dusit Thani Manila and Holiday Inn & Suites Makati. These hotels are all walking distance from One Ayala. 

Q: Is there any media accreditation for coverage of the event?

A: Yes, for media accreditation, please fill out the media application form here:  https://forms.gle/HE9ewd4A8Srh9gqg8

Q: Are there any photography restrictions at the event? 

A: Please ensure you have expressed verbal consent from all individuals you photograph. Cameras are not to be taken to the special screenings and anyone photographing during these events will be immediately removed. Photography is allowed for the first few minutes of Q&A panels, but must be put away upon request from the moderator. Photography is strictly prohibited during autograph sessions and professional photo ops. Please follow all signage and instructions from staff regarding photography.

Q: What are the official hashtags for the event? 

A: #SuperManilaComicCon #SMCC2024 #SuperManila   Feel free to share your experiences by tagging us on Facebook and Instagram.

Q: Can I volunteer to help out at the event? 

A: We appreciate your interest in volunteering! Information on volunteer opportunities will be available soon. Stay tuned to our official channels for updates.

Q: Am I allowed to cosplay at SuperManila?

A: Yes, we encourage cosplay. Please make sure to read through our Cosplayer Guidelines before planning your outfit and deciding what props to bring to the event.

SuperManila Cosplayer Guidelines

1. No weapons are allowed at the convention.

  • Anything deemed harmful by the security will be confiscated and returned after the event.
  • Items that are not allowed include:
    • - Bladed weapons with metallic parts and pointed items (such as axes, arrows, knives, swords, etc.)

    • - Guns and projectile weapons (including prop, toy, or plastic guns) or items that produce live flames, sparks or explosions

2. Family-Friendly Attire:Costumes should be suitable for all audiences. Please avoid any revealing outfits.

3. Respectful Conduct:Treat everyone with respect; no harassment or bullying. Respect personal space and boundaries.

4. Accessibility and hygiene:Maintain personal hygiene and ensure costumes don't obstruct movement or access. Avoid large, mascot costumes. Please also avoid props exceeding 6 feet in length.

5. Harassment Reporting:Report any issues to event staff promptly. We prioritize a safe and inclusive environment.

These guidelines help create a positive and enjoyable experience for all at SuperManila Comic Con 2024. Thank you for your cooperation.

Ticketing

Q: How much are tickets and where can I purchase them?

A: General daily admission tickets are ₱500. Kids 30 inches and under get free admission. Tickets can be purchased online through our website (coming August 2024).

Q: What payment methods do you accept?

A: We accept cash, credit card, and Gcash for on-site purchases.

Q: Will there be physical tickets? 

A: We will issue wristbands for general admission purchased at the event.

Q: Do we need to print online purchased tickets or can I show it on my phone?

A: Kindly bring a printout or a screenshot of your online ticket purchase to claim your wristband at the event ticketing table.

Q: Is there an admission discount for kids and students?

A: Students will receive a ₱100 discount on general admission tickets purchased at the event. A valid 2024 student I.D. must be presented for students to avail of the discount. The discount can only be applied at the box office. Student discounts cannot be applied to general admission tickets purchased online.

Q: Are tickets available on-site at the event?

A: Yes, tickets will be available for purchase on both days of the event at the box office.

Q: Will there be a priority lane for PWDs and Senior Citizens?

A: Yes, PWDs and Senior Citizens will have a designated lane for purchasing tickets. 

Q: I want to switch days of attendance. What should I do?

A: Tickets purchased are only valid for the specific date chosen.

Q: I’m sick or have an emergency and cannot make it, can I get a refund or give my ticket to someone else? 

A: Unfortunately, there will be no refunds for purchased general admission tickets. Tickets are non-transferable.

Q: What happens if the event is canceled? What is the refund policy?

A: In the case of event cancellation, a full refund will be issued to all ticket holders within 30 business days of the cancellation announcement. Refunds will be processed through the original payment method used for purchase.

Please note that SuperManila Comic Con and its organizers are not responsible for any additional costs incurred by ticket holders, such as travel or accommodation expenses. We recommend purchasing travel insurance to protect against unforeseen circumstances.

Super Manila Comic Con 2024 Raffle Rules

  • 1. The raffle is open to Philippine residents only. To participate, purchase an online ticket on or before September 5, 2024, at 11:59 AM.
  • 2. Each ticket purchase automatically qualifies as an entry into the raffle.
  • 3. The raffle draw will be conducted online, and winners will be announced on the Super Manila Comic Con Facebook page.
  • 4. Winners will be contacted directly. Prizes will be delivered free of charge to winners within Metro Manila only. Winners outside Metro Manila will be responsible for the delivery costs.
  • 5. Participants' personal information will be used solely for contacting winners and arranging prize delivery. This information will not be shared with third parties and will be handled in accordance with applicable privacy laws.
  • 6. If a winner does not respond to the notification within 5 days of the announcement, they will forfeit the prize, and a new winner will be drawn.
  • 7. Prizes are non-transferable and must be accepted as awarded. No substitutions or cash alternatives will be provided.
  • 8. Super Manila Comic Con reserves the right to modify, suspend, or cancel the raffle if necessary due to unforeseen circumstances, without prior notice.
  • 9. Participation in the raffle does not require a purchase. Individuals can enter for free using the provided Google Form link. Additionally, individuals who do not wish to purchase tickets but still want to join the raffle can enter for free via this link:
    https://forms.gle/VP2rhWy5ZGnhwqre8.
    Those entering via the Google Form are limited to one entry per person.
  • 10. The raffle is conducted in compliance with all applicable laws and regulations. No purchase is required to participate, and all entries have an equal chance of winning.

Guest Artist

Q: What can we have the artists sign?

A: Artists can sign comics, graphic novels, posters, prints, toys, or anything they have worked on. However, the final decision lies with the artist.

Q: How many items may I have signed by an artist?

A: The quantity of items allowed for signing will be determined by the artist. If lines get too long, attendees may be limited to 3-5 comic books per turn. You can rejoin the line for additional signatures later.

Q: Are there additional fees to have items signed by an artist?

A: Signing fees vary from artist to artist. Some may offer free signatures, while others may have limitations or charges.

Q: Can I have a collectible figure or trading card signed by an artist? Is there a fee for that? 

A: Yes, collectible figures and trading cards are welcome for signing. Signing fees will vary depending on the artist.

Q: Will a specific artist be accepting commissions and quick sketches?

A: Commissions and sketches will be left up to each artist. Some artists will accept commissions and quick sketches, some will not. 

Q: Can we take selfies with the artists?

A: Attendees may take photos while waiting in line for signings. Selfies during signings or commissions may be allowed depending on the artist's preference.

Q: Are there separate tickets for signing and photo ops with the guest artists?

A: No. This year, artists will set their own fees for signings and photos, if any.

Q: How do I have my Marvel portfolio reviewed by C.B. Cebulski?

A: Please submit your Marvel portfolio for screening through this online form:
https://forms.gle/Ld2VraiVdBM18z9E9

Make sure to read through all the guidelines for the portfolio review before submitting. 

Q: How do I find out if my portfolio passed the screening?

A: Please note that due to the high volume of applications, only shortlisted portfolios will qualify for the review. If you are shortlisted, expect a confirmation email by August 23, 2024.

Q: What days will the artists be at the event?

A: Most artists will be present both days, with a few exceptions. For updated details, please check announcements on our Facebook page.

Q: Will GradingPH have a booth at the event to certify my autographed books?

A: Yes, GradingPH will be the exclusive grading partner for SuperManila Comic Con 2024 and will have a booth at the event.

Q: How do I purchase the event exclusives? Can I line up to purchase the event exclusive items before mall hours?

A: Information on purchasing event exclusive items will be announced soon. Details about lining up before mall hours will also be provided closer to the event date. Stay tuned to our social media pages for updates!

Programming

Q: Are all the workshops and panels free to attend?

A: Many panels will be held on the main stage and are free to attend with general admission. However, some workshops in nearby function rooms may require separate registration and additional fees. We will be announcing these soon!

Q: Do you have a schedule of all the panels and workshops?

A: The complete schedule of panels and workshops will be announced on our official Facebook page in the weeks leading up to the event.

Exhbitors and Sponsors

Q: How can I become an exhibitor/vendor at SuperManila?

A: If you're interested in becoming an exhibitor and want to be added to the waitlist, please send us a private message on Facebook with your name, store name, website or portfolio link (if applicable), email address, phone number, and specify your interest in either the Vendor Valley or Artist Alley sections. We'll reach out if an opportunity arises.

Q: Are you accepting food concessionaires?

A: If you're interested in applying as a food concessionaire and want to be added to the waitlist, please send us a private message on Facebook with your name, store name, website link, email address, phone number, and specify your interest in joining our Vendor Valley as a food concessionaire.

Please note that on-site cooking will not be allowed during the event.  There is also a lock-out on selling certain beverages at the event. We'll reach out if an opportunity arises.

Q: I would like to sponsor the event. Who can I contact?

A: For sponsorship inquiries, please send an e-mail to
operations@arigatoyscollectibles.com

Q: Is there available parking for exhibitors at OneAyala?

A: We will not be offering reserved parking for exhibitors. Information on parking during the ingress day will be included in the ingress and egress guideline available two weeks before the event.

Q: Are we allowed to sell NSFW and unlicensed items?

A: To maintain a family-friendly atmosphere, we kindly request that you avoid selling items with nudity, sexual themes, strong language, or graphic violence. Additionally, AI-generated, counterfeit, and unlicensed products are prohibited for sale or display at the event. This includes "fan-made" or unlicensed merchandise such as toys, stickers, keychains, and shirts.

However we do allow commissions sketches or limited quantity art prints. We also encourage you to showcase your own original characters, creations, and exclusive limited edition artwork designed specifically for the event. Stickers and merchandise based on your own characters and designs are also acceptable.

SuperManila organizers reserve the right to remove any items deemed inappropriate from display.

Artist Alley

Q: Can I request multiple tables for my Artist Alley space?

A:  Normally, each artist gets just one table in Artist Alley. But if your artwork is too big to fit, please contact us with details explaining your needs. We cannot guarantee your request, as we will review each request on a case-by-case basis.

Q: Are artists allowed to share tables with other artists?

A:Your Artist Alley space includes two (2) entry badges, allowing up to two people to share a table. However, both people cannot occupy the table at the same time. Please schedule who will be manning the table at different times. Only the registered artist with a badge is permitted to man the booth. No helpers, substitutes, or friends are allowed at the booth.

Q: Am I allowed to sell apparel at the event?

A: Due to a category lock-out with one of our sponsors, we will not be allowing shirts and other clothes items to be sold at SuperManila Comic Con 2024.

Q: Is NSFW and AI content allowed?

A: We support all forms of art, but to maintain a family-friendly atmosphere, we kindly request that you avoid displaying items with nudity, sexual themes, strong language, or graphic violence. In addition, AI-generated, counterfeit, and unlicensed products are prohibited for sale or display at the event. SuperManila organizers reserve the right to remove any items deemed inappropriate from display.

Q: Is there a height limit for vertical decorations?

A: Please keep your Artist Alley decorations below 6 feet from the floor to avoid obstructing your neighbors' view.

Q: Where will the Artists’ Alley be located?

A: Artist Alley is located at Hall 1.

Q: When are we expected to know if we have confirmed our slots?

A: Submit your applications ASAP. We aim to confirm selections by the second week of August.

Thank you for your interest in SuperManila Comic Con! We look forward to seeing you there.

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